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I stopped tracking retention. My MRR has never been better.

By Youcef EL KAMEL
6 min read

Stop tracking retention, illustration

For months, I checked my retention curves every morning. D30, D60, D90. Cohorts. Churn rate. People who left after the trial. People who stayed 3 months then vanished.

And I felt bad every time someone churned. Like every lost user was a personal failure.

Until I realized something simple: infinite retention doesn’t exist.

The myth of the lifetime subscriber

Everyone says retention is everything. That if your product is good, people stay. That churn means your app is broken.

That’s true. Partially.

What nobody tells you is that even your most convinced users will eventually leave. That guy who DMed you saying “I’ll be a subscriber for life”? In a year or two, he’ll have changed phones, habits, priorities. He’ll forget to renew. Or find an alternative. Or simply not need your app anymore.

That’s not a bug. That’s human nature. Needs change. People change. And no product in the world retains 100% of its users forever.

It took me a while to accept that.

The real problem: i was tracking the wrong metric

I run a portfolio of mobile apps solo. No funding, no marketing budget, no paid ads. 100% organic acquisition: Reddit, SEO, App Store, word of mouth.

And in that context, zero acquisition spend, retention is a secondary metric.

Why? Because retention tells you how long people stay. It doesn’t tell you how much you earn. And when you spend nothing to acquire users, you lose nothing when someone leaves. No CAC to recoup. No ad spend to amortize.

Every euro of MRR is pure profit.

So why was I obsessing over churn instead of looking at the money coming in?

The switch: MRR first

The day I stopped looking at retention first and put MRR as my main dashboard metric, everything changed.

Not in the product. In how I made decisions.

Before, when a user churned, I’d ask “what do I need to improve so they stay?” And I’d go down the retention rabbit hole: gamification, notifications, reminders, extended onboarding.

Now I ask “how do I bring in more revenue?” And the answers are completely different:

  • Is my pricing optimal?
  • Do people who try my app see the value fast enough to pay?
  • Are there upsells I’m not offering?
  • Am I acquiring from the right channels?

Retention pushes you to retain. MRR pushes you to convert. And for an indie dev on organic growth, converting is 10x more impactful than retaining.

The real question: what’s your phase?

After a few months operating like this, I formalized something simple.

Phase 1, Organic growth (no ads budget)

North star: MRR. Period.

You spend nothing on acquisition, so every subscriber who shows up is “free.” Even if they leave in 6 months, they gave you 6 months of revenue at zero cost. Optimize conversion, pricing, distribution. Not retention.

Phase 2, Paid acquisition (ads)

North star: Retention (on top of MRR).

Now everything changes. You pay $5 to acquire a user. If they churn after 1 month at $4.99, you’re losing money. Retention becomes critical because every departure costs you real cash. That’s when LTV vs CAC becomes the ratio to watch.

I’ve been in Phase 1 from day one. Not by philosophical choice, by financial reality. And that’s fine. Because Phase 1 can last a long time as long as your MRR keeps climbing.

What i actually changed

1. dashboard reconfigured

MRR big, at the top. Retention small, at the bottom. Sounds trivial but visual order changes your mental reflexes.

2. Product decisions filtered differently

Before: “Will this feature reduce churn?” Now: “Will this feature bring in more revenue?”

Sometimes it’s the same answer. Often it’s not.

3. pricing revisited

I spent more time optimizing my pricing plans in 2 weeks than I did in 6 months of anti-churn features. And the impact on MRR was immediate.

4. Trial-to-paid conversion as obsession

The conversion rate from free trial to paid subscription is the most powerful lever in Phase 1. If 10% of your trials convert and you move that to 15%, you just increased your MRR by 50%. No retention feature does that.

”But if everyone churns, your MRR will drop!”

Yes. If your churn is catastrophic and nobody stays past 2 months, you have a product problem, not a metrics problem.

I’m not saying ignore retention. I’m saying don’t make it your north star when you have zero acquisition cost.

A “normal” churn for a subscription mobile app is 5-10% per month. If you’re in that range, your product works. Focus on MRR.

If your churn is at 30%, you have a fundamental product-market fit problem. But then it’s not a metrics question, it’s a survival question.

For indie devs on organic growth

If you’re like me, solo, no ads budget, organic acquisition, here’s my advice:

  1. Make MRR your primary metric. It’s the money coming in. That’s all that matters when you spend nothing.
  2. Stop feeling guilty about churn. People leave. That’s normal. Focus your energy on those who arrive and pay.
  3. Save retention for later. The day you put $1,000/month into ads, then yes, you’ll want to know if people stay long enough to recoup your spend.
  4. Optimize conversion, not loyalty. In Phase 1, one extra conversion point is worth 10 retention features.

Retention is a Phase 2 metric. And if you’re in Phase 1, tracking retention is like optimizing the aerodynamics of a car that doesn’t have an engine yet.

Build the engine first. MRR is the engine.

#MRR #retention #indie dev #metrics #SaaS #mobile app #organic growth #subscription #churn